fronobulax
Bassist, GAD and the Hot Mess Mods
- Joined
- May 3, 2007
- Messages
- 24,748
- Reaction score
- 8,878
- Location
- Central Virginia, USA
- Guild Total
- 5
I'm venting and following human nature by telling more people about my bad experiences than my good ones. The closest this has to Guild content is that people who play Guilds often buy recorded music, sheet music or books, especially The Guild Guitar Book by (our own) Hans Moust.
There are a lot of retail establishments out there that will let you order or reserve an item online and pick it up at a local bricks and mortar outlet of theirs. It is often a good way to save on shipping cost or time or just avoid worrying about a package sitting unattended on the doorstep.
I wanted a particular book for work. I was going to try and get it at Barnes & Noble because I wanted it "soon" and there were some unused B&N gift cards in the house. I checked inventory and went to one location. Turns out they sold the last copy between when I checked the inventory and when I arrived. I figured I would just go online and reserve a copy at a different location. I did so and the web site noted the price of $29.99 in just about that font size. I got my email confirmation, went to the store to pick it up and was greeted with "that will be $49.99 plus tax, please". Needless to say, I was not happy and was given some comments about company policy and price differences between stores and web sites. I looked at the email confirmation and it turned out that it did say $49.99 in almost that font size so all the mistakes were mine.
So, if anyone asks me where to buy Hans Moust's book B&N is not going to be my first suggestion. So I don't do the same stupid thing again, when dealing with a web site and local pickup I am going to make sure my transaction is for local pickup at the web site price and not local pickup at the store price.
I'll bet if I stick "Barnes and Noble SUCKS" in this post their web crawlers might pick it up. If so I say to them, please make it clear that I am only reserving something at a store, at the store price, and not ordering it at the web price. Perhaps don't even show me a price if I ask for local pickup?
There are a lot of retail establishments out there that will let you order or reserve an item online and pick it up at a local bricks and mortar outlet of theirs. It is often a good way to save on shipping cost or time or just avoid worrying about a package sitting unattended on the doorstep.
I wanted a particular book for work. I was going to try and get it at Barnes & Noble because I wanted it "soon" and there were some unused B&N gift cards in the house. I checked inventory and went to one location. Turns out they sold the last copy between when I checked the inventory and when I arrived. I figured I would just go online and reserve a copy at a different location. I did so and the web site noted the price of $29.99 in just about that font size. I got my email confirmation, went to the store to pick it up and was greeted with "that will be $49.99 plus tax, please". Needless to say, I was not happy and was given some comments about company policy and price differences between stores and web sites. I looked at the email confirmation and it turned out that it did say $49.99 in almost that font size so all the mistakes were mine.
So, if anyone asks me where to buy Hans Moust's book B&N is not going to be my first suggestion. So I don't do the same stupid thing again, when dealing with a web site and local pickup I am going to make sure my transaction is for local pickup at the web site price and not local pickup at the store price.
I'll bet if I stick "Barnes and Noble SUCKS" in this post their web crawlers might pick it up. If so I say to them, please make it clear that I am only reserving something at a store, at the store price, and not ordering it at the web price. Perhaps don't even show me a price if I ask for local pickup?
