6L6
Senior Member
I've now made eight roundtrips between San Francisco and London since the posting of the infamous YouTube video of how bad UAL was to a particular customer and his guitar.
Well, I can attest that I don't know how much NICER they could be since they reconsidered their posture after the video!
Case in point:
Yesterday I flew home from London Heathrow Airport on UAL to San Francisco. I always gate check my instrument (in this case my 2014 Collings D2HA in a Hiscox Pro II case) and when I walked up to the gate the Station Agent said, "Why don't I see if I can get that in the cabin for you? Where are you sitting?"
Can you believe THAT!!??
He disappeared and returned to tell me it was now sitting in a cabinet just two seats from where I was sitting! But wait, the story gets even better...
Just prior to landing a Flight Attendant told me she was taking the guitar up front and it would be WAITING FOR ME AT THE DOOR! UNBELIEVABLE and especially wonderful since every seat on the plane was filled and moving that case amongst the surge would have been doable but not much fun.
I am certainly not a rockstar, I don't work for UAL, and I was flying Economy Class. But I was treated like a king!
I can't speak for other routes on UAL, but I always take a nice dread with me to play at London's Ruskin House Folk & Blues Club and UAL has been GREAT!
If you're making the trip, you should certainly consider flying United Airlines.
Well, I can attest that I don't know how much NICER they could be since they reconsidered their posture after the video!
Case in point:
Yesterday I flew home from London Heathrow Airport on UAL to San Francisco. I always gate check my instrument (in this case my 2014 Collings D2HA in a Hiscox Pro II case) and when I walked up to the gate the Station Agent said, "Why don't I see if I can get that in the cabin for you? Where are you sitting?"
Can you believe THAT!!??
He disappeared and returned to tell me it was now sitting in a cabinet just two seats from where I was sitting! But wait, the story gets even better...
Just prior to landing a Flight Attendant told me she was taking the guitar up front and it would be WAITING FOR ME AT THE DOOR! UNBELIEVABLE and especially wonderful since every seat on the plane was filled and moving that case amongst the surge would have been doable but not much fun.
I am certainly not a rockstar, I don't work for UAL, and I was flying Economy Class. But I was treated like a king!
I can't speak for other routes on UAL, but I always take a nice dread with me to play at London's Ruskin House Folk & Blues Club and UAL has been GREAT!
If you're making the trip, you should certainly consider flying United Airlines.