Bill Ashton
Senior Member
- Joined
- Sep 29, 2006
- Messages
- 4,441
- Reaction score
- 1,055
- Location
- North Central Massachusetts
- Guild Total
- 4
...from the Music Emporium (Lexington, MA) blog on their website...
And Sandy, not trying to throw salt in the wounds, but might explain a lot...
The Music Emporium began operating in the late 1960s about the time that Guild Guitar was transitioning its guitar production from New Jersey to Rhode Island. I recall that only our first order of D-25s came from Hoboken and all later guitars came from Westerly. Overall the quality control was fine but there were a few guitars that came through with poor neck sets. We would return them and they would be replaced by the company without reservation or question. It was only recently that I read about the final inspector, an employee, being over-ruled by management with the result that "questionable" guitars were put in the distribution pipeline with inadequate adjustments. I guess corporate bean counters figured that it was cheaper to send out imperfect guitars to a market that, at that time, was made up of mostly full line music stores and a less sophisticated buyer than exsists today. There were very few specialized shops like The Music Emporium. The odds were in the Guild's favor that poor necksets would not be noticed or returned.
Moving forward four decades, this past winter we had the occasion to take in trade a 1969 M-20 all mahogany guitar that appeared to be in pristine condition. When I questioned the customer, she told me that her parents bought the guitar for her when she was a teenager. She found it hard to play and was so discouraged that it went into the closet for 40 years. Upon inspection I noticed the high action caused by a poor neck set. The bridge had been shaved down at one time. She claimed to have never had it adjusted in any way. I concluded that this had to be another example of the loose quality control at Guild during that era. I'm sure this would not happen in today's market.
We took the guitar in trade and had repairman Pat DiBurro perform a neck reset and replace the bridge on this lovely guitar. Guild guitar neck resets are very difficult because of the construction methods of that period, but the work is undetectable , the mahogany sound warm and rich, the ease of playing effortless. 40 years later, it has passed final inspection.
And Sandy, not trying to throw salt in the wounds, but might explain a lot...
The Music Emporium began operating in the late 1960s about the time that Guild Guitar was transitioning its guitar production from New Jersey to Rhode Island. I recall that only our first order of D-25s came from Hoboken and all later guitars came from Westerly. Overall the quality control was fine but there were a few guitars that came through with poor neck sets. We would return them and they would be replaced by the company without reservation or question. It was only recently that I read about the final inspector, an employee, being over-ruled by management with the result that "questionable" guitars were put in the distribution pipeline with inadequate adjustments. I guess corporate bean counters figured that it was cheaper to send out imperfect guitars to a market that, at that time, was made up of mostly full line music stores and a less sophisticated buyer than exsists today. There were very few specialized shops like The Music Emporium. The odds were in the Guild's favor that poor necksets would not be noticed or returned.
Moving forward four decades, this past winter we had the occasion to take in trade a 1969 M-20 all mahogany guitar that appeared to be in pristine condition. When I questioned the customer, she told me that her parents bought the guitar for her when she was a teenager. She found it hard to play and was so discouraged that it went into the closet for 40 years. Upon inspection I noticed the high action caused by a poor neck set. The bridge had been shaved down at one time. She claimed to have never had it adjusted in any way. I concluded that this had to be another example of the loose quality control at Guild during that era. I'm sure this would not happen in today's market.
We took the guitar in trade and had repairman Pat DiBurro perform a neck reset and replace the bridge on this lovely guitar. Guild guitar neck resets are very difficult because of the construction methods of that period, but the work is undetectable , the mahogany sound warm and rich, the ease of playing effortless. 40 years later, it has passed final inspection.