OK, What to Do Now...
- Thread starter twocorgis
- Start date
adorshki
Reverential Member
Jim, I'm not an expert but I believe the fine point here is that "lifetime" means both the purchaser's AND the manufacturer's lifetime. I think that may be why you pointed out receivership as a qualifying issue. But I believe legally the "Guild that made Sandy's guitar" 's lifetime ended when they were acquired by Fender. I could be wrong and it might vary by state.JimbowF212 said:
I think when this was discussed before a member pointed out that Fender promised to honor the "Lifetime" warranties back to a certain date and even that was a courtesy but not a legal obligation.
JimbowF212
Member
adorshki said:
I do believe if you check the warrenty card it clearly states the Lifetime of the original Purchaser and says nothing about the company, and therfore I believe FMIC could be legally made to honor the warrenty due to the fact that they bought All holdings of the original Company and continued to use the name and without any reference to FMIC on the guitars just the accompaning literature. It is a legal issue but, I think it has a legal presidence, anyway I am glad things worked out for Sandy, the little guys won one I think!!!!!
JimbowF212 said:
Problem is that if you really make a stink, they'll probably do crap work just to get even with you, and you'll end up having to bring it to your luthier and pay even more to have the bad work fixed. I didn't want to go down that road, and I'm basically happy with what Fender decided to do.
fastblueheeler
Junior Member
That's good news. Restored my faith in warranties.
geoguy
Senior Member
That's very nice of them . . . and good PR amongst this dedicated little band of fanatics. 8)
fastblueheeler said:
Mine, too!
geoguy said:
Yep, and I as far as I know they're not aware of this exchange (Hey Bruce and Thane. You here?).
adorshki
Reverential Member
Lets just hope they don't see the poll about future intentions on purchasing new or used.... :lol:twocorgis said:
We have a member here who, 18 months or so ago, succeeded in getting FMIC to reset a neck on an up-scale '70s ('60s?) Guild. He was the original owner and the guitar had only reasonable playwear. By contrast, another member here bought a Tacoma Contemporary/'C' (neck block) model with a bona fide serial number (those C models that FMIC chose not to warrant were/are branded 'used'). His guitar had neck issues but FMIC refused to honor the warranty. Anyway, it's gratifying to see FMIC standing up for its obligations. Mentioned before elsewhere, FMIC gave LTG copies of all of its old Guild amp schematics for our use and benefit.
cjd-player
Senior Member
Great news that FMIC is going to reset the neck for you, Sandy! 
So NOW how do you like that Shenandoah 60? :wink:
So NOW how do you like that Shenandoah 60? :wink:
cjd-player said:Great news that FMIC is going to reset the neck for you, Sandy!
Carl. I'm very happy that Fender is doing the right thing here. When I talked to Thane yesterday, he seemed pretty convinced that this guitar has had issues since day one. He thinks that by the time they get done with it, it should be better than it ever was. That's wonderful because even with issues, It's been pretty damn good.
cjd-player said:
Are you saying I should put some electronics in the D50 now? Right now I just use the Genz Benz with the SWD, although the X175 gets a great "clean sound" through it.
Thats a great outcome, Sandy. From personal experience, as well as my luthier's comments on how Guild Nashville's staff are, I'm confident that they're a bunch of really good guys that do great work.
90 days isn't that bad either, considering they also do great lacquer touch up on areas that the neck touches the body.
90 days isn't that bad either, considering they also do great lacquer touch up on areas that the neck touches the body.
guildzilla
Senior Member
Good for you, Sandy. Kudos for handling this so well.
taabru45
Enlightened Member
Sandy I have its younger brother, 77 F50R....It would sure be cool to have a face to face one day...great to see yours coming back to you as new, even if its a few bucks out of your pocket....its so well worth it. Steffan
Steffan
Jazz, 'Zilla, Joe,
I don't know that I've handled this all that well, I just did it to the best of my ability relative to the position I was in. As has been said, I didn't have a whole lot of leverage in the situation, so copping an attitude surely wouldn't have gotten me anywhere, and I have found as I get older that rarely works anyway. Basically I just pointed out to Bruce some of the things that Thane touched on about the previous neck reset, and also a very small crack on the treble side of the fretboard that I had never noticed that Thane thinks was related to the prior neck reset. After the two of them conferred, they came to what was a very reasonable conclusion for all parties involved really. Now everybody's happy, which is of course how it should be in a perfect world.
I'm really looking forward to seeing the quality of work that goes into the repair, and how the guitar will feel when it comes back to me. The money out of my pocket is a minor consideration at best. This guitar as I've said has so much of my life in it that it's priceless to me. I certainly would have paid more if that's what it came to.
And yes, Joe, we do need to meet up some day. Shame you're not coming to New Hartford, though the guitar won't be back by then anyway.
I don't know that I've handled this all that well, I just did it to the best of my ability relative to the position I was in. As has been said, I didn't have a whole lot of leverage in the situation, so copping an attitude surely wouldn't have gotten me anywhere, and I have found as I get older that rarely works anyway. Basically I just pointed out to Bruce some of the things that Thane touched on about the previous neck reset, and also a very small crack on the treble side of the fretboard that I had never noticed that Thane thinks was related to the prior neck reset. After the two of them conferred, they came to what was a very reasonable conclusion for all parties involved really. Now everybody's happy, which is of course how it should be in a perfect world.
I'm really looking forward to seeing the quality of work that goes into the repair, and how the guitar will feel when it comes back to me. The money out of my pocket is a minor consideration at best. This guitar as I've said has so much of my life in it that it's priceless to me. I certainly would have paid more if that's what it came to.
And yes, Joe, we do need to meet up some day. Shame you're not coming to New Hartford, though the guitar won't be back by then anyway.
adorshki
Reverential Member
I knew you had it in ya!twocorgis said:Jazz, 'Zilla, Joe,
I don't know that I've handled this all that well, I just did it to the best of my ability relative to the position I was in. As has been said, I didn't have a whole lot of leverage in the situation, so copping an attitude surely wouldn't have gotten me anywhere, and I have found as I get older that rarely works anyway. Now everybody's happy, which is of course how it should be in a perfect world.
Know just how you feel..it's why I postponed the refret on my D25 for so long the second time.twocorgis said:
adorshki said:
Amen to that Al. That's why it has taken so long for me to get to this point. The D50 has needed this neck reset for quite some time now, and I just can't bear to not have it near me. In fact, it bothers me a little even as I type this. Bruce said that he's never seen a saddle shaved down that low, and I believe him.
adorshki
Reverential Member
:lol: :lol: :lol: Ooh baby that's gonna make that thing sing better than new all by itself, gettin' that break angle back! I always go for full refrets, not just shaving 'em down, 'cause of that issue of how the fret height affects tone too. Plus I always want it to feel just like it felt when it was new. They were gettin' pretty well notched down there on the first 3! Couldn't stand it anymore! Fortunately the new guy I tried, Keth Holland, did a better job than even the first guy, who was actually Mark Brown the former Doobies' tech. Actually I think it was one of Mark's apprentices, just to be fair.twocorgis said:
Rich
Junior Member
Reading this thread reminds me of the fact that my D50 is soon to be coming back home from Nashville. I am ecstatic with anticipation. Especially in light of this thread and how well the Nashville repair shop is spoken of, both here on this forum and on the street. 8)