Recently posted about my acquisition of a Guild M120, this Asian built "Westerly Collection" Guild has a very odd pocket for the truss rod. I have a normal hex set. A simple set like you can find at the local Walmart that works both SAE and Metric. I'm able to use this on all my guitars. But the full length of the long side of the hex wrench (which measures about 4.5") just goes all the way into the pocket without making contact with anything... It's as if there is no truss rod there or I need a much longer wrench to get to it.
My other question is around the action. From the factory, the saddle on this instrument is very high compared to other new purchases. I understand that getting action right at the factory can be expensive, but the more I play the guitar compared to my others and having taken measurements, I find what they did with this m120 is unacceptable. I would classify it as barely playable. beyond cowboy chords.
It can be fixed, and I will fix it, but my bigger question is why does GUILD care so little about the showroom experience of their instruments. I don't visit music stores often anymore, but decided to take a drive up to day to local Guitar Center. Outside the sub $200 entry level garbage bin, no acoustic guitar was as bad as my M120. They had no other Guild guitars in stock to compare to, but why Guild? Why? This did not all happen in transport either. The saddle is like 1/2 high. It's as if there was zero effort put into making the guitar playable on the showroom... I usually take a few months before giving an instrument a setup, just to figure out where I want to adjust it to, but this guitar is completely unplayable until I give it some work and that deep truss rod pocket has me worried it has no truss rod at all.
I know this reads mostly like a rant. I am very unhappy about the out of the box action, just because it's so far from where other vendors are in 2023 with that they deliver out of the box. Sure even Martin's and Gibson's high-end guitars need a setup often, but they are NOT this god awful and far off the mark. I respect guild less as a builder for having let this slip out, it's impossible every guitar comes this way.
My other question is around the action. From the factory, the saddle on this instrument is very high compared to other new purchases. I understand that getting action right at the factory can be expensive, but the more I play the guitar compared to my others and having taken measurements, I find what they did with this m120 is unacceptable. I would classify it as barely playable. beyond cowboy chords.
It can be fixed, and I will fix it, but my bigger question is why does GUILD care so little about the showroom experience of their instruments. I don't visit music stores often anymore, but decided to take a drive up to day to local Guitar Center. Outside the sub $200 entry level garbage bin, no acoustic guitar was as bad as my M120. They had no other Guild guitars in stock to compare to, but why Guild? Why? This did not all happen in transport either. The saddle is like 1/2 high. It's as if there was zero effort put into making the guitar playable on the showroom... I usually take a few months before giving an instrument a setup, just to figure out where I want to adjust it to, but this guitar is completely unplayable until I give it some work and that deep truss rod pocket has me worried it has no truss rod at all.
I know this reads mostly like a rant. I am very unhappy about the out of the box action, just because it's so far from where other vendors are in 2023 with that they deliver out of the box. Sure even Martin's and Gibson's high-end guitars need a setup often, but they are NOT this god awful and far off the mark. I respect guild less as a builder for having let this slip out, it's impossible every guitar comes this way.